last updated: 4 July 2026
at lully shop, we value your privacy and are committed to protecting your personal information. this privacy policy outlines how we collect, use, and store your data when you interact with our website.
1. information we collect
we collect personal information that you provide when you:
place an order through our website
contact us
this may include your name, email address, shipping address, and payment details.
2. how we use your information
we use your personal information to:
fulfil and ship your orders
communicate with you about your order or updates
3. third-party services
our website is built and hosted on squarespace, which manages the security and privacy of your data. squarespace may collect and store your data on secure servers and is responsible for the infrastructure and data processing related to your account. for more details, please review squarespace’s privacy policy.
when you make a purchase, your payment is securely processed through squarespace payments. we do not store or have access to your full payment information. Squarespace payments handles your sensitive payment data in accordance with squarespace’s privacy policy.
for order deliveries, we partner with australia post, which may collect and handle personal information such as your name, address, and contact details to facilitate shipping and tracking. for more information, please refer to australia post’s privacy policy.
4. data security
we do our best to keep your personal data safe. while no method of transmission over the internet is 100% secure, we use reputable third-party platforms (like squarespace and secure payment gateways) to handle sensitive information.
5. your rights
if you’re in australia, you have the right to access, correct, or delete your personal information. to do so, please contact us at hi.lullyshop@gmail.com.
6. cookies
we may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. you can manage your cookie preferences in your browser settings.
7. contact us
if you have any questions about this policy, feel free to reach out at hi.lullyshop@gmail.com.